Can I provide my own fixtures or should I purchase them through you?

We understand that the cost of fixtures, such as toilets and faucets, are quite variable, as is the quality.  You’re welcome to purchase your own fixtures or buy them through us – we’re happy to work with either option. Here’s what you should know to make the best decision:

If you purchase through us:

• We guarantee and warranty both parts and labor
• We ensure you get the correct fixture for your specific plumbing setup, and will work with you to get the style/design you are looking for
• We bring all necessary parts to complete the installation
• We’re familiar with the installation process, which typically means faster service
• If there’s any issue with the fixture, we handle the replacement process

If you provide your own fixtures:

• You have complete control over brand and style selection
• You might find better prices through your own shopping
• However, please note we can’t warranty customer-supplied materials, even if damaged during the installation process.
• Installation may take longer if:
  • We need to review new product instructions
  • The fixture isn’t compatible with your plumbing
  • Parts are missing or damaged
  • There are any installation complications